Any store that I like to go to that will maintain my interest aside from the products would have to have superb customer service. A good example would be the Beauty Department in Victoria’s Secret. Not only am I a customer, but also have been a past employer. My expectations every time I step foot into that store is the entire experience and customer valued assistance from all the sales associates. Even way before I enter the store I am already encouraged to come closer as the entire store appearance looks inviting. As I approach nearer, I am asked to try the latest fragrance or body lotion. I am welcomed with a warm, friendly smile. I feel papered with the beauty products when given a beauty makeover of the newest blushes or lipsticks and sensual in the new fragrances that I test.
In the stores I will own in the future I will make sure to have the best quality customer service that any customer would enjoy being surrounded by. Great people, awesome products, and loyal customers that are satisfied.
Thursday, September 24, 2009
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